Standardize tobacco treatment
across every hospital.
QPM gives health-system leaders one connected operating model for tobacco treatment: EHR-triggered identification, opt-out enrollment, shared specialist capacity, documentation returned to the chart, and system-level reporting on reach, outcomes, staffing, budget, and savings.
One workflow from hospital admission to executive ROI visibility.
QPM replaces inconsistent site-level referral practices with a repeatable operating model that standardizes treatment reach, supports readmission and cost-savings analysis, centralizes TTS documentation and EHR return, and gives IT and compliance teams an Epic-connected, SOC 2-supported workflow to review.
One platform. Four challenges met.
QPM doesn't ask you to replace what you have. It puts every hospital on a common infrastructure — closing the gaps that prevent a patchwork of local programs from ever becoming a system-level program.
QPM standardizes across every hospital
Every hospital in your system will screen patients with the same questions, enroll them under the same opt-out protocol, and follow up with them for up to six months using personalized automated calls, texts and emails. For the first time, a patient at your flagship academic medical center and a patient at a community hospital 200 miles away have an identical experience. And you can compare performance across them.
Universal reach via opt-out enrollment
Under a standard referral model, research consistently shows that 2–3% of tobacco-using patients receive support. QPM's opt-out model automatically enrolls every identified tobacco user — unless they expressly decline. Fewer than 1% do. No staff action at the point of care. No referral friction. Every patient reached, across every hospital, every day.
Distributed tobacco treatment specialist (TTS) network, real-time patient connections
TTS staff are thinly spread across most multi-hospital systems. QPM solves this by making your entire TTS workforce available as a shared network. Every TTS who is logged in can assist patients from any hospital in the system. When a patient asks to speak with a coach, all available TTS system-wide are notified simultaneously. The first to accept is connected in real time. Before the call connects, the TTS sees the patient's name: "Hi Mr. Chen — how can I help you today?" Sessions are recorded, AI-transcribed, and session notes returned to the patient's chart automatically. Operates within your organizational boundary — HIPAA compliant by design.
Reporting and visibility for system leadership
Every patient interaction is captured — enrollment, follow-up contact, TTS sessions, cessation outcome. A system-level dashboard gives the CMO and quality team real visibility into program performance across every hospital, broken down by site, provider, and outcome. QPM clients report having more structured, accessible data on their tobacco program than on almost any other clinical initiative they manage.
Two peer-reviewed studies. One real US hospital. QPM's infrastructure.
Both studies were conducted at MUSC — a large tertiary care hospital with 30,000+ annual adult admissions — using Quit Plan Manager as the technical backbone.
Effect of an Evidence-based Inpatient Tobacco Dependence Treatment Service on 30-, 90-, and 180-Day Hospital Readmission Rates
Effect of an Evidence-based Inpatient Tobacco Dependence Treatment Service on 1-Year Post Discharge Health Care Costs
QPM provided the technical infrastructure for both studies. The MUSC TDTS Registry — built on QPM by TelASK — interfaced with Epic records to identify tobacco users, automatically enroll them, and generate automated follow-up calls at 3, 14, and 30 days post-discharge. Session documentation and outcomes flowed back to the patients' charts.
See the numbers for your hospital
Search for your hospital below and we'll estimate staffing needs, program costs, and potential healthcare savings based on published data.
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Testimonials
Our Tobacco Treatment Program at MUSC was an early implementor of the opt-out approach and Quit Plan Manager has played a key role since the beginning. We started with inpatients in 3 hospitals and have now expanded to 5 additional hospitals, the Hollings Cancer Center, and the emergency department.
Gibbs Cancer Center integrated with Quit Plan Manager through the Epic Connection Hub. After one year, 627 patients had accepted Quitline referrals — over ten times the average of only 60 referrals annually in previous years. Quit Plan Manager and opt-out have been incredibly successful for us.
The Quit Plan Manager platform has been supporting our 'No Smoker Left Behind' program for several years. Tobacco users are automatically enrolled and outcomes flow back to their charts. This saves a tremendous amount of work for staff and helps us reduce health disparities for our underserved patients.
We have used the TelASK Quit Manager database and IVR follow-up to support several studies about hospital-based tobacco cessation since 2008. TelASK has helped us demonstrate clearly that smokers who receive a tobacco intervention in hospital and who receive systematic follow-up after discharge are significantly more likely to quit. The TelASK team is very creative and client support is excellent.
Model staffing, budget, and savings for your health system.
We'll walk through the published evidence, model your institution's specific financial opportunity, and show you how QPM integrates with your EHR.
- Estimate annual tobacco-user volume from hospital discharge data.
- Model CTTS staffing, software budget, and potential net savings.
- Review how opt-out enrollment and EHR return would work in your environment.