Suffice it to say that the transformation of clinical algorithms into “IVR speak” is an art. At TelASK we have experts that spend much of their time doing just that. They have a thorough understanding of how people prefer sharing and receiving health information. Conversations can be shaped using information learned in previous interactions.
Whether your goal is to communicate with one hundred clients or hundreds of thousands of clients, TelASK can help you design a program that will achieve maximum reach and provide the best possible communication experience. Interact with people in the medium of their choice at the time of their choice.
Experts in multi-modal strategies TelASK will be pleased to discuss your needs and help you to put a plan of action in place.
Data is king. All information gathered in client communications is stored in a relational database and is available for managers to view in real time.
Within a few mouse clicks it is possible to verify how a single patient responded to a particular question or how a specified population is trending. For example the “intent to treat” quit rates of smoking cessation programs can be viewed for any time point and the success rates of different healthcare units can be compared in real time.