TelASK generates thousands of automated follow-up telephone calls every day to patients across North America. Patients are addressed by name and respond using natural speech. Telask uses proprietary algorithms, interactive voice response (IVR), and sophisticated speech recognition technology to engage patients on the telephone, collect valuable data, provide reinforcing messages, and if necessary, link them to third party resource persons during the course of a call for additional live support.
TelASK collaborates with leading scientists, program developers, and healthcare organizations to develop evidence based solutions that extend the range and quality of care while simultaneously reducing costs.
News
August, 2010
BGH Smoking Cessation Program Receives High Praise from Heart
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March, 2010
Smoking Cessation Program Expanding Beyond Hospitals
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January 20th, 2010
Pioneering program helps smokers in hospital beat odds against quitting
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TelASK provides automated followup and data management for the highly successful 'Ottawa Model for Smoking Cessation' [read more...]
REMOTE PATIENT SUPPORT
TelASK creates a safety net for patients in the early phases post discharge. It is a hosted platform that can be customized to suit the requirements of any target patient population. [read more...]
TELASK IS DEPLOYED AT
Let TelASK demonstrate how an IVR system can benefit your healthcare organization
TelASK hosted IVR Systems combine powerful speech recognition and text to speech technologies to contact patients, create documentation records, deliver important information, and if necessary, transfer patients to third parties if assistance is required during a call. TelASK hosted IVR Systems ensure that patients will be reached at a fraction of the cost of using live clinicians, while call outcomes and patient responses are tracked by managers in real time.
TelASK provides automated followup and data management for the highly successful 'Ottawa Model for Smoking Cessation' [read more...]
REMOTE PATIENT SUPPORT
TelASK creates a safety net for patients in the early phases post discharge. It is a hosted platform that can be customized to suit the requirements of any target patient population. [read more...]
TelASK Technologies Inc.
TelASK Technologies Inc. is a leading provider of speech driven interactive voice response (IVR) solutions with roots in the telecommunication industry dating back to 1985. TelASK uses powerful speech recognition and text to speech technologies to develop IVR applications for deployment by a wide range of retail and service enterprises.
TelASK maintains a very strong focus in healthcare and has collaborated with many healthcare professionals and organizations across North America in the creation of IVR applications containing innovative, proprietary algorithms. Clinicians are able to measurably improve patient safety with TelASK IVR Solutions that follow-up on patients post-discharge; check on medication compliance and reinforce behavior modification.
TelASK is a private company with headquarters in Ottawa, Canada.
TelASK provides automated followup and data management for the highly successful 'Ottawa Model for Smoking Cessation' [read more...]
REMOTE PATIENT SUPPORT
TelASK creates a safety net for patients in the early phases post discharge. It is a hosted platform that can be customized to suit the requirements of any target patient population. [read more...]
Contact Us
Headquarters:
110 - 1101 Prince of Wales Dr.
Ottawa, ON K2C 3W7
Canada
Phone: (613) 729-8391
Fax: (613) 688-4995
Email:Sales@telask.com
TelASK provides automated followup and data management for the highly successful 'Ottawa Model for Smoking Cessation' [read more...]
REMOTE PATIENT SUPPORT
TelASK creates a safety net for patients in the early phases post discharge. It is a hosted platform that can be customized to suit the requirements of any target patient population. [read more...]
Research
RCT Concludes that IVR Improves Medication Safety
A randomized control trial funded by the Canadian Patient Safety Institute and carried out by researchers at the University of Ottawa Heart Institute using an interactive voice response (IVR) system developed by TelASK Technologies Inc. has concluded that using IVR technology improves medication safety and provides extended patient follow-up.
See Poster... See Published Article...
OTTAWA MODEL FOR SMOKING CESSATION: QUIT RATES BEFORE AND AFTER PROGRAM IMPLEMENTATION
The University of Ottawa Heart Institute has introduced a systematic approach to the identification, treatment, and automated follow-up, using sophisticated telephone technology, of all hospitalized smokers, now known as the "Ottawa Model" for Smoking Cessation
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Can IVR Technologies Improve Quitline Efficiencies?
Quitlines are effective at delivering cessation support to large numbers of smokers. Most offer reactive and proactive services.
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SMOKING CESSATION
TelASK provides automated followup and data management for the highly successful 'Ottawa Model for Smoking Cessation' [read more...]
REMOTE PATIENT SUPPORT
TelASK creates a safety net for patients in the early phases post discharge. It is a hosted platform that can be customized to suit the requirements of any target patient population. [read more...]
