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TelASK generates thousands of automated follow-up telephone calls every day to patients across North America. Patients are addressed by name and respond using natural speech. Telask uses proprietary algorithms, interactive voice response (IVR), and sophisticated speech recognition technology to engage patients on the telephone, collect valuable data, provide reinforcing messages, and if necessary, link them to third party resource persons during the course of a call for additional live support. TelASK collaborates with leading scientists, program developers, and healthcare organizations to develop evidence based solutions that extend the range and quality of care while simultaneously reducing costs. News August, 2010 BGH Smoking Cessation Program Receives High Praise from Heart Read more... March, 2010 Smoking Cessation Program Expanding Beyond Hospitals Read more... January 20th, 2010 Pioneering program helps smokers in hospital beat odds against quitting Read more... More News...       Research November 10th, 2009 Smoking cessation for hospitalized smokers: An evaluation of the "Ottawa Model" Read more... More Research... Events October 6-9, 2010 Asia Pacific Conference on Tobacco or Health Sydney, Australia Click here for more information Past Events...      SMOKING CESSATION TelASK provides automated followup and data management for the highly successful 'Ottawa Model for Smoking Cessation' [read more...] REMOTE PATIENT SUPPORT TelASK creates a safety net for patients in the early phases post discharge. It is a hosted platform that can be customized to suit the requirements of any target patient population. [read more...] TELASK IS DEPLOYED AT

Let TelASK demonstrate how an IVR system can benefit your healthcare organization TelASK hosted IVR Systems combine powerful speech recognition and text to speech technologies to contact patients, create documentation records, deliver important information, and if necessary, transfer patients to third parties if assistance is required during a call. TelASK hosted IVR Systems ensure that patients will be reached at a fraction of the cost of using live clinicians, while call outcomes and patient responses are tracked by managers in real time. TelASK is deployed at...

Solutions... TelASK is deployed at...

Services... Customized IVR Development Realtime Reporting IVR Hosting and Support Voice Productions SMOKING CESSATION TelASK provides automated followup and data management for the highly successful 'Ottawa Model for Smoking Cessation' [read more...] REMOTE PATIENT SUPPORT TelASK creates a safety net for patients in the early phases post discharge. It is a hosted platform that can be customized to suit the requirements of any target patient population. [read more...]

TelASK Technologies Inc. TelASK Technologies Inc. is a leading provider of speech driven interactive voice response (IVR) solutions with roots in the telecommunication industry dating back to 1985. TelASK uses powerful speech recognition and text to speech technologies to develop IVR applications for deployment by a wide range of retail and service enterprises. TelASK maintains a very strong focus in healthcare and has collaborated with many healthcare professionals and organizations across North America in the creation of IVR applications containing innovative, proprietary algorithms. Clinicians are able to measurably improve patient safety with TelASK IVR Solutions that follow-up on patients post-discharge; check on medication compliance and reinforce behavior modification. TelASK is a private company with headquarters in Ottawa, Canada. News Releases Research Upcoming Events Past Events Careers SMOKING CESSATION TelASK provides automated followup and data management for the highly successful 'Ottawa Model for Smoking Cessation' [read more...] REMOTE PATIENT SUPPORT TelASK creates a safety net for patients in the early phases post discharge. It is a hosted platform that can be customized to suit the requirements of any target patient population. [read more...]

Contact Us Headquarters: 110 - 1101 Prince of Wales Dr. Ottawa, ON K2C 3W7 Canada Phone: (613) 729-8391 Fax: (613) 688-4995 Email:Sales@telask.com Technical Support: support@telask.com Customer Service: 1 888 4-TELASK SMOKING CESSATION TelASK provides automated followup and data management for the highly successful 'Ottawa Model for Smoking Cessation' [read more...] REMOTE PATIENT SUPPORT TelASK creates a safety net for patients in the early phases post discharge. It is a hosted platform that can be customized to suit the requirements of any target patient population. [read more...]

News Government of Canada Encourages Healthy Living in Canadians Through Smoking Cessation Program The Honourable Leona Aglukkaq, Minister of Health, announced today an important investment that will help encourage Canadians to quit smoking and lead healthier lives. Read more... Sault Area Hospital helps us butt out Sault Area Hospital (SAH) recently received a $59,520 Health Canada grant to pilot a tobacco dependence treatment program for inpatients. Read more... University of Ottawa Heart Institute's Telehealth Model Cuts Re-Admission for Heart Failure by 54% A Canadian one-of-a-kind home telehealth monitoring program developed by the University of Ottawa Heart Institute (UOHI) has cut hospital readmission by 54% for heart failure patients. The program has also been shown to save up to $20,000 for each patient safely diverted from an Emergency Department visit, re-admission and hospital stay. Read more... Sudbury Hospital TelASK Systems deployed at the Sudbury Hospital. Read more... RCT Concludes that IVR Improves Medication Safety A randomized control trial funded by the Canadian Patient Safety Institute and carried out by researchers at the University of Ottawa Heart Institute using an interactive voice response (IVR) system developed by TelASK Technologies Inc. has concluded that using IVR technology improves medication safety and provides extended patient follow-up. See Poster... See Published Article... Hospital Program Helps Smokers Butt Out Asking patients whether they smoke and automatically offering them treatment as soon as they are seen in hospital boosts the likelihood they will quit, a cardiologist said Tuesday. Read more... University of Ottawa Heart Institute TelASK Systems deployed at University of Ottawa Heart Institute. Read more... Health Technology Update Interactive Voice Response System Helps Bridge Continuity of Care Between Hospital and Home. Read more... New Best Practice Tool Helps Women Quit Smoking THE BEAT (Page 6, Volume 2, Issue 3, 2007) "The Heart Institute’s quit-smoking system, which is quickly being adopted as a national model, has been integrated for the first time into a major women’s health program.' Read more... UOHI Checklist Fills the GAP THE BEAT (Page 1, Volume 2, Issue 1, 2007) "Safety-critical industries such as the airline sector have successfully employed checklist systems to ensure safety and quality of services. The University of Ottawa Heart Institute has adopted the same approach but with a checklist geared to heart attack patients. These patients are sent home with a complete discharge checklist that includes appropriate pre scriptions for medications such as ACE inhibitors and beta blockers. It also includes referrals and education for smoking cessation, nutrition and exercise programs. Items on the checklist include Aspirin and other necessary drugs and procedures." Read more... Who’s Your DAD? THE BEAT (Page 4, Volume 2, Issue 1, 2007) "The Discharge Abstract Database (DAD) contains data on hospital discharges across Canada. The Canadian Institute for Health Information receives data from participating hospitals – virtually all hospitals – in every province and territory except Quebec." Read more... Research Project Aims to Improve Cardiovascular Ties to Franco-Ontarians THE BEAT (Page 4, Volume 2, Issue 1, 2007) "Francophone heart failure patients in Ontario are being recruited for a new Heart Institute study to ensure they follow prescribed treatment and that their family physician remains the centre of care after release from hospital. The project involves a unique Interactive Voice Response (IVR) system developed in 2003 to follow all heart surgery patients on discharge. Using a computerbased interactive telephone system, the IVR delivers a sophisticated recorded message with questions, instructions, reminders and basic information. Cardiac patients recuperating at home" Read more... Exceptional Quit-Smoking Program Offers New Hope for Canadians THE BEAT (Page 6, Volume 2, Issue 1, 2007) "An exceptionally effective smoking cessation program that results in more than 44% of participants remaining smoke-free for 6 months or more is being hailed as a new national model for use across the country." Read more... SMOKING CESSATION TelASK provides automated followup and data management for the highly successful 'Ottawa Model for Smoking Cessation' [read more...] REMOTE PATIENT SUPPORT TelASK creates a safety net for patients in the early phases post discharge. It is a hosted platform that can be customized to suit the requirements of any target patient population. [read more...]

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