TelASK generates thousands of automated follow-up telephone calls every day to patients across North America. Patients are addressed by name and respond using natural speech. Telask uses proprietary algorithms, interactive voice response (IVR), and sophisticated speech recognition technology to engage patients on the telephone, collect valuable data, provide reinforcing messages, and if necessary, link them to third party resource persons during the course of a call for additional live support.
TelASK collaborates with leading scientists, program developers, and healthcare organizations to develop evidence based solutions that extend the range and quality of care while simultaneously reducing costs.
News
August, 2010
BGH Smoking Cessation Program Receives High Praise from Heart
Read more...
March, 2010
Smoking Cessation Program Expanding Beyond Hospitals
Read more...
January 20th, 2010
Pioneering program helps smokers in hospital beat odds against quitting
Read more...
TelASK provides automated followup and data management for the highly successful 'Ottawa Model for Smoking Cessation' [read more...]
REMOTE PATIENT SUPPORT
TelASK creates a safety net for patients in the early phases post discharge. It is a hosted platform that can be customized to suit the requirements of any target patient population. [read more...]
TELASK IS DEPLOYED AT
Let TelASK demonstrate how an IVR system can benefit your healthcare organization
TelASK hosted IVR Systems combine powerful speech recognition and text to speech technologies to contact patients, create documentation records, deliver important information, and if necessary, transfer patients to third parties if assistance is required during a call. TelASK hosted IVR Systems ensure that patients will be reached at a fraction of the cost of using live clinicians, while call outcomes and patient responses are tracked by managers in real time.
TelASK provides automated followup and data management for the highly successful 'Ottawa Model for Smoking Cessation' [read more...]
REMOTE PATIENT SUPPORT
TelASK creates a safety net for patients in the early phases post discharge. It is a hosted platform that can be customized to suit the requirements of any target patient population. [read more...]
TelASK Technologies Inc.
TelASK Technologies Inc. is a leading provider of speech driven interactive voice response (IVR) solutions with roots in the telecommunication industry dating back to 1985. TelASK uses powerful speech recognition and text to speech technologies to develop IVR applications for deployment by a wide range of retail and service enterprises.
TelASK maintains a very strong focus in healthcare and has collaborated with many healthcare professionals and organizations across North America in the creation of IVR applications containing innovative, proprietary algorithms. Clinicians are able to measurably improve patient safety with TelASK IVR Solutions that follow-up on patients post-discharge; check on medication compliance and reinforce behavior modification.
TelASK is a private company with headquarters in Ottawa, Canada.
TelASK provides automated followup and data management for the highly successful 'Ottawa Model for Smoking Cessation' [read more...]
REMOTE PATIENT SUPPORT
TelASK creates a safety net for patients in the early phases post discharge. It is a hosted platform that can be customized to suit the requirements of any target patient population. [read more...]
Contact Us
Headquarters:
110 - 1101 Prince of Wales Dr.
Ottawa, ON K2C 3W7
Canada
Phone: (613) 729-8391
Fax: (613) 688-4995
Email:Sales@telask.com
TelASK provides automated followup and data management for the highly successful 'Ottawa Model for Smoking Cessation' [read more...]
REMOTE PATIENT SUPPORT
TelASK creates a safety net for patients in the early phases post discharge. It is a hosted platform that can be customized to suit the requirements of any target patient population. [read more...]
Management & Maintenance
TelASK Installed at Client Site
For various reasons, organizations sometimes prefer on site installation. TelASK will install the complete IVR Solution at the client site and offers the option of on site or remote management and maintenance.
The TelASK IVR Application can be installed on the clients’ dedicated server or a turnkey hardware and software solution is available.
TelASK Hosted IVR
TelASK offers a fully hosted and managed IVR solution.
Hosting Features:
Supported by a state-of-the-art IVR and telecommunications center (DTMF, Speech Recognition and Text to Speech support) ensuring callers have 24/7 access to your applications.
XML data gateway - provides real-time exchange of information with your in-house database
Database (SQL) Hosting
Real-time IVR Activity reporting
Toll-Free Services - Access from anywhere in North America
Inbound and Outbound Support
SMOKING CESSATION
TelASK provides automated followup and data management for the highly successful 'Ottawa Model for Smoking Cessation' [read more...]
REMOTE PATIENT SUPPORT
TelASK creates a safety net for patients in the early phases post discharge. It is a hosted platform that can be customized to suit the requirements of any target patient population. [read more...]
