TelASK generates thousands of automated follow-up telephone calls every day to patients across North America. Patients are addressed by name and respond using natural speech. The TelASK IVR Triage Tool uses proprietary algorithms, interactive voice response (IVR), and sophisticated speech recognition technology to engage patients on the telephone, collect valuable data, provide reinforcing messages, and if necessary, link them to third party resource persons during the course of a call.
TelASK collaborates with leading scientists, program developers, and healthcare organizations to develop interactive voice response (IVR) solutions that enable healthcare professionals to access valuable resources and reduce costs, while simultaneously extending the range and quality of care.
